Delivery Policy

Effective Date: March 17, 2025

1. Overview

At York Coin, we are committed to providing fast, reliable, and efficient delivery for all our products. This policy outlines the shipping options, estimated delivery times, costs, and responsibilities of both York Coin and our customers.

2. Shipping Options & Delivery Time

We offer the following shipping options:

  • Standard Shipping: Estimated delivery time of 5-10 business days.

  • Express Shipping: Estimated delivery time of 2-5 business days.

  • International Shipping: Estimated delivery time varies by destination (7-21 business days).

Delivery times are estimates and may be affected by external factors such as weather, customs, or carrier delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the destination, package weight, and shipping method selected.

  • Orders over a certain value may qualify for free shipping promotions (subject to availability and location).

4. Order Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Customers will receive a confirmation email with tracking details once their order has shipped.

5. Tracking & Order Status

  • A tracking number will be provided via email once your order is shipped.

  • Customers can track their orders through the carrier’s website.

  • If you do not receive a tracking update within 5 business days, please contact us for assistance.

6. International Shipping & Customs

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Delays due to customs processing are beyond our control and may impact delivery times.

7. Failed Deliveries & Incorrect Addresses

  • It is the customer’s responsibility to provide an accurate shipping address.

  • If an order is returned due to an incorrect address or failed delivery attempt, the customer may be required to pay additional shipping fees for re-delivery.

  • York Coin is not liable for lost shipments due to incorrect or incomplete addresses.

8. Damaged or Lost Shipments

  • If your package arrives damaged, please contact us immediately with photos and order details.

  • If your package is lost in transit, we will work with the carrier to resolve the issue. Refunds or replacements will be handled on a case-by-case basis.

9. Contact Information

For any delivery-related inquiries, please contact us:

We appreciate your trust in York Coin and are committed to delivering the best shopping experience!